Privacy Policy

1. Introduction

Gaplyze Inc. ("Gaplyze", "we", "our", or "us") provides AI-powered tools to help teams analyze market gaps and surface product insights. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you sign up for an account, contact us, or use interactive features. This may include:

• Name, email address, and contact details
• Company or organization name and role
• Content you submit (for example, ideas, notes, or uploads)
• Billing and payment information if you purchase a paid plan

2.2 Automatically Collected Information

When you use Gaplyze, we automatically collect certain information such as:

• Device and browser information (type, OS, screen size)
• IP address and approximate location data
• Usage metrics (pages viewed, features used, timestamps)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use information to operate, maintain, and improve Gaplyze, including to:

• Provide and personalize the service and customer support
• Process account registration, payments, and billing
• Analyze product usage and improve features
• Send service-related communications and, where permitted, marketing
• Prevent fraud and ensure security of our platform
• Comply with legal obligations and enforce our terms

4. Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to provide, protect, and improve Gaplyze. Types include:

• Essential: Required for core functionality and security.
• Analytics: Aggregate usage patterns to help us improve features.
• Preferences: Remember user settings and display choices.

You can manage cookies through your browser settings or any cookie controls we provide.

5. Data Sharing and Disclosure

We do not sell personal data. We may share information with:

• Service providers: Payment processors, hosting, analytics, and email providers.
• Legal or safety reasons: When required by law, to respond to legal claims, or to protect rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets; affected users will be notified.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect data. While we strive to protect information, no system is completely secure; please take care when sharing sensitive information.

7. Your Rights

Subject to applicable law, you may have rights to access, correct, export, or delete your personal data, or to object to or restrict processing. To exercise rights, contact legal@gaplyze.com. We will respond in accordance with applicable law.

8. Data Retention

We retain personal data only as long as necessary for the purposes described or to comply with legal obligations. Retention periods vary by data type and legal requirements.

9. Children's Privacy

Gaplyze is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have unintentionally collected data from a child, contact us at legal@gaplyze.com.

9. International Data Transfers

Your information may be processed or stored in countries outside your own. We will take appropriate steps to ensure adequate protections are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last Updated" date.